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電郵: healthdmall.com@gmail.com 
客服熱線: 5589 4982
 如有任何爭議,相關供應商及 HealthDMall 保留最終解釋本條款和條件的權利。

Returns and Refund

7.1 Unless otherwise specified, we do not accept exchange of merchandise.


 7.2 Subject to the returns policy of individual supplier, refund is accepted after deducting 10% of the amount of the returns as our administration charge within seven (7) working days of receipt of the returns. Merchandise qualified for returns are either faulty, defective or damaged (with no fault on your part), or the merchandise and the service are not what you ordered, or the delivery is of an incorrect quantity, provided that:

7.2.1 the returns policy applies;
7.2.2 the merchandise are unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes.
7.2.3 the packaging of the merchandise must be in the condition in which it was delivered to you.